Refund and Returns Policy
At Argentum925Supplies, customer satisfaction is our priority. If for any reason you are not fully satisfied with your purchase, please review our Refund and Returns Policy below.
1. Return Period
We accept returns within 30 days of the purchase date.
2. Product Condition
Items must be in their original, unused condition, with no signs of wear, and in the original packaging.
3. Proof of Purchase
To process your return, we require proof of purchase, such as a receipt or order confirmation.
4. Non-Returnable Items
Custom or Made-to-Order Products are non-returnable.
Damage due to misuse or neglect is not covered by our return policy.
5. Return Process
Contact Us: To initiate a return, please contact us at info@argentum925supplies.com with your order details.
Receive Return Instructions: After verifying your return request, we will provide you with instructions on how to return the item.
Return Shipping: The customer is responsible for the cost of return shipping, unless the return is due to our error or a defective product.
6. Refunds
Refunds are processed within 5 business days after we receive and inspect your return. The refund will be issued to your original method of payment.